Legal

Privacy policy.

Last updated 5 October 2026.

Fine Acers International (“we”, “us”) respects your privacy. This policy describes how we collect, use and protect personal data submitted through this website and through our offices.

What we collect

When you submit an enquiry we collect your name, email, country, phone or WhatsApp number, any message you write, the project or unit you asked about, your preferred contact channel, your consent choices with their timestamp and wording version, marketing attribution parameters (UTM tags, referring page) and basic technical data.

How we use it

To respond to your enquiry by the channel you chose, to send the documents and illustrations you requested, to match you to a regional advisor, and to improve the site in aggregate. Calls are optional: if you tick the call-consent box we may call you about your enquiry and we record the date and exact wording you agreed to. You can withdraw consent at any time by replying “stop” to any message or by emailing privacy@fineacers.international.

Who we share with

Fine Acers advisors, and processors that help us operate the site and contact you: Cloudflare (hosting, security, analytics, media), our self-hosted workflow and CRM systems, Sanity (content), and transactional email providers. We do not sell or rent personal data. Advertising pixels load only after you accept them in the consent banner.

Cookies and analytics

Essential cookies run the site. Analytics and marketing tags are off until you consent; consent choices are stored on your device. Google Consent Mode v2 defaults to denied.

Retention and your rights

Enquiry data is retained while we are in contact and for the period required by law. You may request access, correction or deletion by emailing privacy@fineacers.international. We honour the India Digital Personal Data Protection Act and, where applicable, the GDPR and UAE data-protection law.

Third-party content

Embedded maps are served by OpenStreetMap; embedded films by Cloudflare Stream or, where only a YouTube source exists, by YouTube’s privacy-enhanced player after you choose to play. Those providers’ terms apply when you interact with them.